Make this skill yours.
Communicate more clearly in meetings, emails, presentations, and everyday workplace conversations.
Your learning path
Clear everyday communication
- Introduce yourself with purpose
- Polite requests and clear actions
- Professional email structure
- Clarify meaning and check understanding
Meetings and collaboration
- Join a meeting and contribute ideas
- Agree, disagree, and stay constructive
- Explain progress and blockers
- Describe data without overstating it
Persuasive professional communication
- Presentation openings and signposting
- Handle questions and buy time honestly
- Customer concerns and solution language
- Follow up and document decisions
Build something useful
Prepare a workplace communication pack with an email thread, meeting contribution, short presentation, and follow-up note.
What to expect
Twelve guided reading lessons, worked examples, practice worksheets, a subject knowledge check, and an applied project. Allow approximately 40 minutes per lesson, with additional time for your project. The first lesson is available as a free preview.