Professional writing begins with the reader's task. Decide what they need to know, believe, or do before choosing the document format.

Worked example

Reader: course coordinator. Task: decide whether to open a second evening batch.

Put it into practice

Write a reader brief identifying the decision, existing knowledge, concerns, and information needed.

Check your understanding

• Explain the main idea in your own words.
• Compare your result with the worked example and identify any assumptions you made.
• Record one question or edge case to discuss with your instructor.

Connect this to your project

Create a professional writing portfolio with an email, a one-page brief, a procedure, and a revised recommendation report.

Keep the output of this activity in your project folder. You will use it when you review and present your final work.